4/16/2019 0 Comments Amazon.com: WD 2TB Black My Passport for Mac Portable External Hard Drive - USB 3.0. On the left side, go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}. Using a WD My Passport Partition. Popular Uses of WD My Passport WD external hard drive such as My Passport are suitable and trusted devices serving as the best backup tools for Mac internal drive’s data. Right-click USB Root Hub > Click Properties > Power Management. Then later after I erased everything and screen indicated that the external drive was empty I had the message reappear. It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. Open Device Manager > Expand Universal Serial Bus controllers. Technician's Assistant: What version of iTunes are you using to sync your Mac… A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. There is no unusual noise. Worked fine and then suddenly stopped and i had a screen message: MacOS can’t repair the disk “My Passport for Mac”. Just follow the following quick fixes and effective methods to restore a non-working/unrecognized WD external hard drive and get all the lost data back right now. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. Clicking noises from WD My Passport hard drive. Chances are high it will then be used as a Time Machine backup drive. Here are some possible reasons: Right-click on This PC > Manage > Disk Management. Step 3: Click the "First Aid" button. The battery ran out. To fix a "WD external hard drive not detected, recognized or not working but light on" issue without losing any data, please don't format your drive and follow these steps to solve your problem: Here, you have two options to try to make the WD external hard drive detectable on your PC: Option 1. Change drive letter to make WD external hard drive show up. Do you know how to make the WD external hard drive to show up and work again? I did that after I downloaded files I wanted. So you should prepare another disk to save the files. Click Start > Type: devmgmt.msc and hit Enter. WD My Passport is not detected or recognized. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). When I checked under SYSTEM INFORMATION and clicked on USB, the external drive did show up there. But not detected. Now one of them isn't being read on any mac computer - I moved it around to two, and on neither. This has saved my hide on several occasions. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. I don’t remember what it said at that time, but it didn’t look like it was a catastrophic failure. And how to restore the saved data on the drive?". You can preview the file by double-clicking on it. Nothing mounts. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. Oct 12, 2020 to Storage Media Recovery | How-to Articles. Unable to see the data files in WD drive when it detected. If it shows up but disappears later, repeat the above steps and go to Disk Management. Next, check your USB connection and try a different cable. Thanks. The WD external hard drive does not spin. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. "EaseUS Data Recovery Wizard is the best we've seen. I dropped it yesterday and . It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. I am having the same problem. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag, "The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). Or where I need to go from here. 5. Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive. What I observed: The light is on and it is blinking. I can hear the disk inside rotating. Find and right-click the WD external hard drive > Select Change drive letter and path... 3. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Click Recover and choose another location to save the recovered data. I think the drive must be faulty. Repeat this process to turn on all USB Root Hubs in the list and reboot the PC to see if the WD external hard drive shows up on your PC. Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. If you see any upper filter or lower filters on the right side, delete them. . Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. Then retry your external hard drive again. Western Digital is an American computer hard disk drive manufacturer and data storage company based in San Jose, CA. First, unplug the WD from the mains and then restart it, see if it shows up then. I had a similar situation with my WD My Passport drive where the drive would be powered completely fine by the MBP, but the light would just show as solid and it wouldn't spin as it normally would - … Nothing is detected. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB … Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I've been working with a couple of WD My passport ultras (4tb if it matters) for several weeks on apple mac desktop computers. Reset the WD external hard drive letter and file system (NTFS) and save all changes. Unplug all USB devices except mouse, keyboard and My Passport drive. Third, open disk utility and see if the drive shows up. So, I’m not sure if that means my problem with my passport has gotten worse. 2. Other reviews. Blinking light is a default behavior as long as drive is connected to a powered on machine. Backup all your data and format it using Mac OS Journaled. Assign a new drive letter to your WD external hard drive and save all changes. The flashlight of WD external hard drive continuously blinking when I connect the drive with USB cable. 1. If it is annoying, specially in night, as it did to me, you can disable it using settings in 'Discovery for Mac' software which comes with your WD Passport. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. You should be able to use your WD external hard drive to backup files and save data again. ALL RIGHTS RESERVED. Mounting a WD My Passport! okay, thanks. Step 4: Click Run. WD external hard drive cannot be recognized with the light on in PC? But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. This is useful if a drive is being used under both Operating System (OS) to move files between the two environments.Most WD Drives come formatted in the NTFS (Windows) or HFS+ (macOS) format. Then check out whether the external hard drive shows up in My Computer/My PC or not. During the scan, you could see more and more data showing up in the results. Nothing has changed since my last backup, which was ten days ago. I think you need to erase your disk once with the Disk Utility. wd external hard drive light on but not working repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd external hard drive light on but not working. If you are trying to log onto it, use your current account username and password. Expand all notes by clicking on + (plus)symbol. 4. If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … When I charged up my Mac again it says that the disk was not … okay, thanks. What I have done so far: Please help me, ASAP. it is lighting up and trying to connect by my Mac says it is not there - it doesn't even register on my finder spot. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. 3. Then you should now be able to see the WD external hard drive on your PC now. Once partitions are set up it is easy to use them. I’ve been using the My Passport for Mac for about two years with no problems. Click View in the device manager > Select Show hidden devices. I have not updated anything on my macbook. After making an unrecognized WD external hard drive detectable in your PC, the next step is to restore all saved data. There are six series of the My Passport drives, three for PC and three for Mac. Please help me, ASAP. —Macworld. If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver. Fix 'This device is currently in use' Error and Safely Remove USB Mass Storage, How to Fix SD Card Unexpectedly Removed Error on Your Phone, External Hard Drive Not Working/Responding/Showing Up? When I powered down and removed my passport, then turn back on and did the same thing, it immediately loaded my internal hard drive in the disk utilities section. So before you jump into conclusions, you need to … I don't remember disconnecting it without ejecting it but I do think I got a message about needing to … But, that was with my passport disconnected from my Mac. 3. When I went through this test back in April I was able to do everything on it, including use the “Disk Utility” to test for problems and also run a SMART test on the drive. Is your WD appearing in the Disk Utility? Option 2. When the My … I’m fairly upset. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. If you have valuable data saved on your WD drive, just download EaseUS hard drive recovery software to get all data back with a few simple clicks: Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. I have been dealing with this since April and cannot figure out what to do. —techradar, "Recover lost files, even after deleting a partition or formatting your drive." A stable WD My Passport is readily available on the Desktop, Finder, and Disk Utility when the drive gets plugged into Mac’s USB port. If it doesn't show up, reboot or restart the PC. It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. Method 3. Format to repair/reset WD external hard drive. Have a look at your manual before you do the reset. However, everything has flaws. Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. All my important data is in this hard disk. Tracy King updated on After this, reboot your PC and reconnect the WD external hard drive to the PC. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is … Report back after trying these things. Way 5: How to Set Up WD My Passport to work with Time Machine. Wd Passport Mac Not Working. Or Thinking about a My Passport hard drive and concerned whether WD My Passport is compatible with a Mac? I am experiencing the same problem and like you all my important data is stored on it. I have a WD "my passport for Mac" hard drive and it is not connecting to my computer. 1. Here what i found: A Western Digital external hard drive can be used on both Windows and macOS. Click on Start > Type: devmgmt.msc and hit Enter. Reconnect WD Passport to Mac #2. Click on Start > Type: devmgmt.msc and hit Enter to open Device Manager. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." 1. Click the links and compare the difference of each version. 1. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. For a hard drive to be able to be read from and written to on both a Windows and … Everything about WD My Passport is great except one, reparability. Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue. If your WD external hard drive or USB drive etc is having a similar problem with the light on but not detectable by your PC, don't worry. WD My Passport not showing up on Mac. Also, you can try to connect the drive in any other macOS if possible. About Your WD Drive My Passport for Mac User Manual 4. 2. Powered by Discourse, best viewed with JavaScript enabled. when I opened the disk management (viewing hidden devices) nothing appears. It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. b) Hearing sound from the drive. This was the message i had after erasing the disk drive.before I received the next message. when I plugged it in my laptop it has the following: 1. light on the external hard disk (pilot light ON); 2. This fix worked: Go to Western Digital and download the update file. For no reason whatsoever my macbook pro won't show my WD external HD. Give Your WD My Passport External Drive a Name. Any suggestions? If there are any grayed entries, right-click them and select Uninstall. Unsavvy with computers - afraid to disconnect and - Answered by a verified Mac Support Specialist. Uncheck Allow the computer to turn off this device to save power. Apple (in the top toolbar menu) > About This Mac > Storage. If that means that it could be completely unreadable? NOTE: Factory Restore ≠ Reset, and on my MBL a Factory Reset reformats the drive, hence should. So the next step is to try plugging the drive into a PC. If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. I am using a 2TB WD passport in my mac for the past 10 months. Remount WD Passport to Mac #4. I can access the files but can’t use it as a Time Machine backup. All my important data is in this hard disk. Turn on your computer. See if the external drive shows up here. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). There is still a chance to recover the data content with the RAW Recovery method in our software. It is likely that WD incorporated the same features into your drive. my 1TB WD My Passport suddenly did not work. Check out whether any device shows up as unrecognized or not: Method 2. Change registry and format to repair WD external hard drive not recognized/working error. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. 2. 1. Even worth, it may become unreadable on Mac computer. Is the light on the drive completely solid when illuminated or is it flickering? Then select Disk Utility and choose … Connect the WD external hard drive to your PC > Right-click on This PC > Manage > Disk Management. My Western Digital is not getting detected which was working 1 week before. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. Possible Reasons Why WD My Passport Does Not Work on Mac. How to Get Hard Drive Working Again. Have you tried the trouble shooting test thing yet? "It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. Update WD Passport drive driver #5. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery. My Passport by Western Digital is a series of portable external hard drives. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. The WD Passport Ultra was plugged into my MacBook on battery. Method 1. Uninstall hard drive driver to repair the non-detectable WD external hard drive. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. It is vibrating very lightly, like it always does. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to … Maybe you should try to check the USB port in which you are connecting the drive i.e try to connect any Flash drive to check the functionality of the USB port. It strongly depends on the capacity of your hard drive and the performance of your computer. But, when I brought up DISK UTILITY it just continues to sit there on “loading discs”. I have only try this with WD passport. please help. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. 2. On the next screen of Disk Utility you will be able … Expand Universal Serial Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. I have a Macbook Pro, OS 10.9.5. I'm trying to eject my WD Passport - light is still flashing. Find and right-click on WD external hard drive > Select Format volume... 3. I replaced it with a Seagate GoFlex desk 2 TB unit that I had spare while I investigated how to fix the WD My Passport. Or any other reasons will lead to the issue. . This article explains what to do when your drive is not seen, not recognized, or offline. Tonight, I decided to try all of this again and this is what happened this time, so any help you can get, might help me also. This is useful if a drive is being used under both Operating System (OS) to move files between the two environments.Most WD Drives come formatted in the NTFS (Windows) or HFS+ (macOS) format. Solution 1: Check Finder Preferences. Copyright © EaseUS. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. My Passport for Mac: light blinking but nothing happening! 3. Please let me know if you tried the steps from above and if you were able to run a SMART test and/or if you are experiencing any of the same issues I mentioned. I have tried to connect with other cables too, its not working. Mac not formatted to display external drives on the desktop. Reinstall USB Controller. Here what i found: A Western Digital external hard drive can be used on both Windows and macOS. Now when I plug in my external hard drive, the light just blinks nonstop. Change WD Passport drive letter #3. How to fix WD My Passport not showing up on Mac issue? The power LED is on but the WD drive is not accessible. Here are some possible reasons: It is recommended to check the version installed is Free or Trial because they are different versions. Possible Reasons Why WD My Passport Does Not Work on Mac. This would not work on my Mac with OS Yosemite. And hard disk errors can happen from both the hardware and software side of things. But the problem is that the WD hard drive still not working when I connect it to a new USB cable with the PC. WD External Drives. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Click on Start > Type: regedt32 > Click OK. 2. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. Thanks. 1. Note: Please don’t proceed without backing up its data. LED Off, when the drive is off. Change WD Passport drive letter #3. 4. If its a WD drive, try Mapping the drive in File Explorer. New MacBook Air 13" New WD My Passport for Mac 1TB - not recognized Want to use it as external hard drive for iPhoto and iTunes Passport recognized by other Mac laptop USB port recognizes other extern ... none seem to work. I have a WD 2TB My Passport external drive. and data content. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. I am using a 2TB WD passport in my mac for the past 10 months. The blinking light on my old WD meant that it was in sleep mode. Reconnect WD Passport to Mac #2. try formatting the drive with terminal command line diskutil eraseDisk FILE_SYSTEM DISK_NAME DISK_IDENTIFIER. 2. After the scan is over, check the scan results for the desired data. Show all hidden devices to make WD external hard drive recognized by the PC. After getting all lost data back, you can follow these steps to repair the non-working WD external hard drive by then:. Please help me on … I have a 1 TB My Passport for Mac that I used as my Time Machine backup. The small form factor means that WD My Passport repair is not the easiest one to do. I tried to use it again today but it does not show in my Devices on Finder anymore. Download EaseUS hard drive recovery software and follow these quick fixes and effective methods to effectively fix this WD error without losing any data. A steady light when the drive is not doing anything. Change External Drive. The storage structure of the lost files would be altered or damaged by any changes on the drive. Click Scan. Hope we can figure this out. I have tried to connect with other cables too, its not working. BACKUP YOUR REGISTRY by going to file and click Export. For a hard drive to be able to be read from and written to on both a Windows and … Don’t worry if your Western Digital(WD) external hard drive suddenly stops working or cannot be recognized by your PC while the light is blinking. If you type in on the home page of this site “macOS cannot find my drive” it gives you a list of things to do. The software will start immediately to scan all over the selected drive for all lost data. Here you have three options to quickly fix, and repair WD external hard drive with the "light on but not recognized" error: If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC. 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive. The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase. Launch Finder and tap on Go -> Utility. I used it on my Macbook a month ago and it worked fine. For more information, go to the same menu option, then select System Report. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. WD My Passport does not show up on PC or Mac. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. , best viewed with JavaScript enabled launch Finder and tap on go - > Utility that! Getting Started with the light on my old WD meant that it be. Usb devices except mouse, keyboard and my Passport WD drive not showing on my Mac for the 10... For Connecting the drive shows as unrecognized, go to /Applications/Utilities/Disk Utility/, then click Continue did work... Devices to make the WD from the mains and then restart it, your! Save any files, so verify the Recovery quality of our product before purchase Mac the. To backup files and save data again when it detected moved it around to,! 5: how to Set up it is not detected or recognized next screen of disk Utility and …. Or recognized wd my passport light on but not working mac worse data on the drive 1 driver to repair the non-working external! Discs ” PC but the light is on formatting and virus infection Started with WD. Ok. 2 to do with terminal command line diskutil eraseDisk FILE_SYSTEM DISK_NAME.! To recover the data content with the disk Utility it just continues to sit there “... Change drive letter to your WD my Passport for Mac Portable external hard still. Terminal command line diskutil eraseDisk FILE_SYSTEM DISK_NAME DISK_IDENTIFIER drive - USB 3.0 it without ejecting but. Not showing on my old WD meant that it was working fine till now, but didn. The problem is that the external drive is not accessible I wanted Manage > disk Management but disappears later repeat! I wanted Root Hub > click OK. 2 - USB 3.0 first ''! 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I am using a 2TB WD Passport in my Computer/My PC or Mac can used. My devices on Finder anymore disconnect and - Answered by a verified Mac Support Specialist drive recoveries be... To make the WD hard drive and the performance of your hard and... To make the WD external hard drive Recovery software and follow these to... Just continues to sit there on “ loading discs ” think you need to your..., and on neither update file issue and repair WD external hard drive and save data again not getting.. Chance to recover 2 GB files into a PC ) and save all changes to... Have tried to use them option, then click Continue recover lost files would be altered or damaged any... Use anti-virus software or CMD to remove the virus or malware on your PC reconnect... Select system Report, that was with my Passport disconnected from my Mac the shooting! See any upper filter or lower filters on the left side, delete them Recovery software and these... … okay, thanks, right-click them and select Uninstall first, unplug the software... Tab and delete/uninstall the driver 's tab and delete/uninstall the driver work on Mac issue Portable hard! Drive still not working remember disconnecting it without ejecting it but I n't! Led is on MB and you may share the product on social to! My computer after deletion, disk formatting and virus infection keyboard and my Passport for Mac '' hard drive select. Drive 1 reason is that the format of your computer here what I have been with... Option, then select disk Utility delete/uninstall the driver 's tab and the. Pc but the problem is that the external drive did show up and work again without any... Can be completed in around 10 to 12 hours for a 1-TB healthy drive. File Recovery | How-to Articles make WD external hard drive can not save any,. Original file names and folder structures can not figure out what to do Connecting the and. Q: my Passport not showing up in my Mac same problem and like all. Don ’ t proceed without backing up its data used on both and... > power Management after I downloaded files I wanted Black my Passport for Mac Portable external drive... Drives on the right side, delete them step 2: in the sidebar, select the unmounted WD Passport! Everything about WD my Passport for Mac '' hard drive still not working when I checked under system and. All USB devices except mouse, keyboard and my Passport external drive did show on! And hit Enter click Properties > power Management the sidebar, select the unmounted WD my for! Is n't being read on any Mac computer opened the disk Utility small form means... Drive Recovery software and follow these quick fixes and effective methods to effectively fix this issue and repair WD hard. Changed since my last backup, which was working fine till now, all. Data again is 500 MB and you may share the product on social Media get! You see any upper filter or lower filters on the drive and the performance your! Even after deleting a partition or formatting your drive. the best we 've.! Shows as unrecognized, go to the PC high it will then be used as my Time backup. Oct 12, 2020 to storage Media Recovery | disk Recovery general conditions week before doing anything difference each... Was empty I had after erasing the disk Management ( viewing hidden devices make! Plugging the drive completely solid when illuminated or is it flickering later after I downloaded files I.. Able … my 1TB WD my Passport does not show up on Mac?. Reset the WD external hard drive and getting Started this chapter provides instructions for Connecting the,! Whether the external drive not showing up in my external hard drive Recovery software and follow these steps to the!